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Terms of service


Effective Date: 17 June 2025

Welcome to Vita Serena! These terms and conditions outline the rules and regulations for the use of Vita Serena’s website, located at https://www.vitaserena.com.

By accessing this website, you accept these terms and conditions. If you do not agree to all the terms and conditions stated on this page, please do not continue to use Vita Serena.

1. Terminology In these Terms and Conditions, Privacy Statement, and Disclaimer:

  • "Client", "You", "Your" refers to you, the person accessing this website and accepting the Company’s terms.

  • "The Company", "Ourselves", "We", "Our", "Us" refers to Vita Serena.

  • "Party", "Parties" refers to both the Client and the Company.

All terms refer to the offer, acceptance, and consideration of payment necessary to undertake the process of assisting the Client in a suitable manner, for the purpose of meeting the Client’s needs regarding the Company’s services, in accordance with the laws of the Republic of South Africa. Terminological variations (e.g., singular/plural, capitalization, gendered language) are considered interchangeable.

2. Cookies We use cookies. By accessing Vita Serena, you consent to the use of cookies in accordance with our Privacy Policy. Cookies enhance website functionality and user experience. Some affiliate or advertising partners may also use cookies.

3. License Unless otherwise stated, Vita Serena and/or its licensors own the intellectual property rights for all content on this website. All rights are reserved. You may access this material for personal use only, subject to the restrictions below.

You must not:

  • Republish material from Vita Serena

  • Sell, rent, or sub-license material

  • Reproduce, duplicate, or copy content

  • Redistribute content

4. User Comments Certain parts of this website allow users to post opinions or information. Vita Serena does not pre-screen or edit comments before they appear. Comments reflect the views of the poster, not Vita Serena.

We reserve the right to monitor and remove comments deemed inappropriate, offensive, or in breach of these terms.

By posting comments, you warrant that:

  • You have the right to post them and possess all necessary licenses and permissions

  • Comments do not infringe third-party rights (e.g., copyright, trademarks)

  • Comments are not defamatory, offensive, or unlawful

  • Comments are not used for commercial solicitation or unlawful purposes

You grant Vita Serena a non-exclusive license to use, reproduce, and edit your comments across all media formats.

5. Hyperlinking to Our Content The following may link to our website without prior written consent:

  • Government agencies

  • Search engines

  • News organizations

  • Online directories

  • Accredited businesses (excluding unsolicited non-profits)

Other organizations may request to link to our website. Approved links must:

  • Not be misleading

  • Not imply sponsorship or endorsement

  • Fit the context of the linking site

You may use:

  • Our corporate name

  • The URL of the linked page

  • Other contextually appropriate descriptions

Use of our logo or artwork requires a formal trademark license.

6. iFrames You may not create frames around our website or alter its visual presentation without written permission.

7. Content Liability We are not responsible for content appearing on your website. You agree to indemnify and hold us harmless from claims arising from your website. No links may appear that could be interpreted as libelous, obscene, criminal, or infringing upon third-party rights.

8. Privacy Please refer to our full Privacy Policy for details on how we collect, use, and protect your personal information in accordance with the Protection of Personal Information Act (POPIA).

9. Reservation of Rights We reserve the right to:

  • Request the removal of links to our website

  • Amend these terms and our linking policy at any time

By linking to our site, you agree to these terms.

10. Removal of Links If you find any link on our website offensive or inappropriate, please contact us. We may review removal requests but are not obligated to comply.

We do not warrant that the information on this website is complete or up to date, and we are not responsible for any inaccuracies or unavailability.

11. Disclaimer To the maximum extent permitted by South African law, we exclude all warranties and representations relating to our website and the use thereof. Nothing in this disclaimer shall:

  • Limit or exclude our or your liability for death or personal injury

  • Limit or exclude liability for fraud or misrepresentation

  • Limit any of our or your liabilities that are not permitted under law

These limitations apply to all liabilities, including those arising in contract, delict (tort), or statutory duty.

As long as the website and services are provided free of charge, we will not be liable for any loss or damage of any nature.

12. Governing Law These Terms and Conditions shall be governed by and construed in accordance with the laws of the Republic of South Africa.

13. Contact Information If you have questions about these Terms and Conditions, please contact:

Vita Serena
Email: info@getvitaserena.com